How do I change over to eCCFs?
If you’re not yet utilizing eCCFs, it’s easy to get started! Simply click on the yellow “WalkMe” button at the top of DISAWorks or DISA360, then select “Order a Drug Test (eCCF)”. The guided WalkMe process will take you step-by-step through the entire process. Get started at our article "How to Get Started Using eCCFs"
Do different testing policies for different clients have different saturation levels as a threshold for positive vs. negative tests?
YES - All drug testing policies have a testing “panel.” Testing panels consist of substances and level thresholds (limit of detection). DISA offers policies with customized panels, in addition to policies that require standard/regulated panels. (Please note, all DOT and some safety-sensitive, non-DOT drug testing programs have mandatory testing panels)
Can I hire someone with an invalid result?
An invalid test result is acceptable except in the following cases:
- The employer needs a negative test result (DOT and Consortium Pre-Employment, Return-to-Duty)
- The MRO has instructed a recollection and/or medical evaluation
Return-to-Duty and SAP referrals are relevant to non-negative results so, if an employee is restricted due to an invalid test result that employee should not be subject to an RTD program (unless the client’s corporate policy indicates otherwise).
How Do I Contact DISA?
DISA's services are segmented across several industries. The best way to reach the correct representative is using our contact us page.